Customer Care Center in Ibadan, they are being
treated like slaves by their employers...Below is what
an aggrieved employer wrote:
"Kindly come and rescue fellow Nigerians here
in Airtel customer care centre in Ibadan, Oyo
State, where Nigerian graduates are treated likes
slaves, where graduates are sacked without
proper procedure of Labour Law, where crazy
shifts are imposed on the agents. . .
Where employees are not allowed to take their
breaks. Imagine, security officers cease
graduates phones because you are not allowed
to go inside with your phones, even in times of
emergency. During night shifts, call center
agents sleep on mat and they tell you if you cant
cope then resign. . .
The crazy afternoon shift they just introduce,
runs from 12:30 pm to 9:30pm. Imagine a
married lady who closes from work at 9:30pm,
where there is insecurity, no street lights and we
have places like Soka where people are being
killed often. Please we need the whole world to
see how the Indians treat graduates likes slaves
without proper Job Design and Salaries
structure."

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